Wayne County Technology Department

Problem Every day you get signed out of any installed Office365 application. Solution The State Department/Microsoft recently reduced the MFA session timeout to one day for the Risky Users and Risky S ...

The following steps must be done on a school computer while at a school for the intial setup Step 1) Log into office 365 on the web at https://portal.office.com Step 2) Click on Apps on the menu on th ...

In order to install the Microsoft Teams desktop app, you must first log in to Office 365 with your k12 email account.  Instructions on the login process can be found here: Accessing Office 365. Once y ...

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When you are using OneDrive and you delete files they are placed in the OneDrive recycle bin and are recoverable just like normal files on your pc.  If you delete a large number of files you may recei ...

The following instructions are written with the end-user in mind.  If you are a school or county email administrator the steps will be slightly different for you. If you don't understand what the info ...

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Problem After a user has requested and had their name changed in WVEIS or in Office365 they may not be able to access their files stored on OneDrive. Solution When you you request a name change your e ...