If there are no lights on the pen tray, then check the following. 1) Is this a computer with the Smart Bo ...
If there are no lights on the pen tray, then check the following. 1) Is this a computer with the Smart Board software installed? Smartboard software is only installed on the teachers' SmartBoard machi ...
Read more Issue The SMART Pen Tray’s lights won't light up when you pick up a pen or eraser. Cause If the infrared ...
Issue The SMART Pen Tray’s lights won't light up when you pick up a pen or eraser. Cause If the infrared light sensors in the bottom of your pen tray’s recesses are obstructed, they won’t detect when ...
Read more 1. Expo spray that is normally used for dry‐erase boards works well. Windex and similar products are also ...
1. Expo spray that is normally used for dry‐erase boards works well. Windex and similar products are also recommended. 2. Straight from SMART Technologies: Do not use “abrasive household cleaning prod ...
Read more Problem The following guide is meant for teachers who have one of two issues with their SMART Board: If y ...
Problem The following guide is meant for teachers who have one of two issues with their SMART Board: If your SMART Board is not responding to touch while trying to use the Bluetooth dongle (aka Blueto ...
Read more Problem The SmartBoard only has half of the computer screen projected onto it. This is a known issue with ...
Problem The SmartBoard only has half of the computer screen projected onto it. This is a known issue with the SmartBoard UF55 and UF55w models. Solutions On the UF55, make sure that the resolution on ...
Read more Problem If, when touching your Smart Board with your hand or with a pen, it shows up to the left, right, ...
Problem If, when touching your Smart Board with your hand or with a pen, it shows up to the left, right, top, or bottom of the intended target, you need to realign it. Solution Make sure your computer ...
Read more